Interests:
UX design, service design, UX research, interaction design, and accessibility.

To work in management, product creation, and service development with innovation.

Techniques and tools:
Stakeholder Map, Canvas Models, Service Blueprint, Service Communication Map, Heuristic and Cooperative Evaluations, Card Sorting, QUIS, Focus Group, Formal Usability Testing, Critical Incident, Interviews, Persona, Scenarios, Storyboarding, Navigation Flows, Content Inventory, Visual Vocabulary, Wireframes, Sketching, Moodboard, Survey, Happiness Deck, Prototyping, Optimal Workshop, Maze and Dovetail.