A selection of real-world case studies in UX Research, UX Design, Accessibility, Service Design, and Strategic Design, developed in different contexts — private companies, government organizations, and third-sector institutions.

The cards present concise fact sheets of projects whose results, data, and strategic information are protected by confidentiality agreements. Therefore, the focus is on explaining the contexts and challenges faced, research and design methods and techniques, as well as the tools used in each project, offering an objective view of how different UX approaches can be applied to real problems and complex contexts.